HOME
SERVICES
CONTACT
CALL CENTER
Virtual Assistant
Welcome to
Ready To Answer
Call Center & BPO
With our customer service knowledge and experience we add significant value to your business. We are here to help you maximize revenue and overall customer satisfaction. If you have created a brand with good reputation and built an image of a caring, customer focused business your next step is looking for an outsourced contact center that can deliver customer service excellence.
WE ARE PREPARED FOR ALL TYPES OF BUSINESS
INSURANCE, HEALTH CARE, HOSPITALITY, LAW, ACCOUNTING, REAL STATE, ENTERTAINMENT, CONSTRUCTION, RETAIL TRADE, MEDIA, TRAVEL, ACCOMODATION, EDUCATION, FINANCE, LOANS, TRANSPORTATION, Etc.
We focus on increasing your sales, keeping your customers satisfied, and building brand loyalty.
Our services
Customer service
At Ready to Answer, we specialize in managing your customer service needs, ensuring your clients receive the best support across multiple communication channels. Our goal is to help you maximize revenue and enhance overall client satisfaction.
Appointment scheduling
We offer a professional appointment setting service designed to streamline your scheduling process and maximize your business efficiency. Our dedicated team ensures that your calendar is always full, allowing you to focus on what you do best.
Take orders and payments
We offer comprehensive order and payment handling services designed to streamline your sales process and enhance your customer experience. Our dedicated team ensures that your customers' orders are processed smoothly and payments are handled securely.
Sales
We offer a comprehensive sales calls service designed to help your business grow by proactively reaching out to potential customers. Our skilled team of sales is dedicated to driving your sales and increasing your revenue through strategic and personalized outreach.
Customer follow-up
For leads that are not yet ready to convert, we maintain regular follow-up communication to nurture them until they are ready to make a purchase. This ensures that no potential opportunity is overlooked. We also follow up to ensure your customers feel valued
Back Office
At Ready to Answer, we provide support services to all tasks of your company: administrative, technological, human resources, data entry, account and document processing, statistics, accounting, graphic design and any other esencial to run your business.
Multi-Channel Support
We provide comprehensive support across all major communication channels, ensuring your customers can reach you through their preferred medium.
Telephone
Friendly and professional agents ready to assist your customers.
Live chat
Instant responses to your clients' queries, enhancing their experience on your website.
Timely and efficient handling of customer emails to ensure no query goes unanswered.
Messages
Seamless support on popular messaging platforms like WhatsApp, Facebook Messenger, and more.
Network
Active engagement and support on your social media channels to keep your audience satisfied and informed.
Everyone likes to hear a friendly HUMAN VOICE on the other end of the phone instead of trying to talk to a robot.
Don't torture your customers with machines or long waiting times.
Having live operators makes a huge difference to your customers.
After all, without them you would have no business.
WILL SOMEONE PLEASE ANSWER ME?
Do you have any idea how much money your company loses for an attended calls or chat messages?
75% of potential customers who are not attended to in a timely manner often go to the competition who will privede them with live service.
Each phone call or message have the potential to generate revenue and must be handled properly!
We have everything in place and ready to use on your project at a moment's notice.
SAVE EMPLOYMENT COST, OVERHEAD, HIRING AND TRAINING.
OUR HEADQUARTERS
CONTACT US
