Organize the team you already have.
We set up R2A CRM, connect your channels and get your people working from one place.
R2A CRM · All your channels in one place
Every lead and every conversation, in one place.
R2A CRM brings WhatsApp, Instagram, Facebook, phone, email, web chat and forms together, with Laura IA answering and qualifying leads around the clock. No lead goes unanswered, and every follow-up happens on time.
The problem
Leads scattered across phones, inboxes and DMs get lost.
One lead writes on WhatsApp, another fills a form, another sends an Instagram message, and a fourth calls. When each lives in a different app or on someone's personal phone, nobody knows who answered, who needs a follow-up, or which leads were never contacted.
R2A CRM puts all of it in one place, with each contact's full history, so your team works from the same list and you can see what is happening.
What R2A CRM gives you
- One inbox for WhatsApp, Instagram, Facebook, phone, email, web chat and forms
- A single profile per lead with history, tags, notes and context
- Assignment of each conversation to the right team member
- Sales pipeline: new, qualified, quoted, follow-up, closed
- Tasks and reminders so no lead goes cold
- Metrics on response times, team activity and lead progress
- Laura IA, an AI assistant that answers and qualifies 24/7
- Setup, channel connection and training by our team
Laura IA · Built into R2A CRM
Meet Laura, your AI assistant.
Laura IA answers frequent questions instantly, collects the first details from each lead, spots buying signals and hands the conversation to your team with the context already gathered, including after hours.
You can upload new catalogs, prices and promotions yourself, and Laura is updated right away. Sensitive questions or cases that need human judgment are escalated to a person following your rules.
How a conversation flows
Message arrives
WhatsApp, Instagram, Facebook, web chat or forms.
Laura answers
Frequent questions resolved in seconds.
Qualifies & prioritizes
Collects details and flags hot leads.
Hands off to your team
A person follows up and closes.
AI for speed. People for judgment and closing.
Two ways to use it
Your team, or ours, in the same platform.
We answer and follow up inside it.
Our bilingual professionals respond to your leads and customers inside R2A CRM, and you see every conversation and result.
Frequently asked questions
R2A CRM questions.
What is R2A CRM?
R2A CRM is the customer relationship management platform offered by Ready to Answer. It brings phone, WhatsApp, email, web chat, web forms and social media messages into one place, so every lead and customer conversation is tracked and followed up.
Can I use R2A CRM with my own team?
Yes. Your team can use R2A CRM on its own, or together with Ready to Answer professionals who answer and follow up the leads inside it.
Can R2A CRM receive leads from my ads and website?
Yes. We connect the channels where your leads arrive, such as web forms, WhatsApp and social media, so new leads land in R2A CRM ready for follow-up.
What is Laura IA?
Laura IA is the AI assistant built into R2A CRM. It is trained with each client's approved information to answer frequent questions, collect initial details, identify buying signals and hand conversations to the team with context, also after hours. Sensitive cases are escalated to a person.
Do I need R2A CRM to work with Ready to Answer?
No. If you already use a CRM such as Salesforce, HubSpot, GoHighLevel or Zoho, our team works inside it. R2A CRM is for businesses that don't have one or want everything in one place.
Contact us
See R2A CRM working for your business.
Tell us which channels your leads arrive on and how your team follows up. We'll show you how R2A CRM fits.
Book a callPick a time that works for you
Message us on WhatsApp+1 (786) 929-6818 · messages only
Emailsales@readytoanswer.com
U.S. company · Operations in Cartagena, Colombia